That's the best part of our on-line buying. Because your order is placed by an authorized dealer, your vehicle will be registered with the factory as sold to you originally. By registering with the factory, you can obtain factory authorized service at any authorized dealer / service center across the country. To find the location of the closest factory authorized service center simply call us. We are the ONLY AUTHORIZED DEALER for most brands that has a NATIONAL CUSTOMER SERVICE MANAGER on staff dedicated strictly to assisting customers from far away. We usually can take care of any service need you have or we can direct you to the closest authorized dealer / service center to you.
What's more, if you take the advantage of our discount prices on Extended Service Plans, you'll be able to obtain service at anyone of over 2000 locations nationally. In that case, the service center does not have to be factory authorized. PLUS you get the benefit of "on site" service at your home or campsite. All the service center has to do is call the 24 hour 800 number of the Extended Service Plan Company, notify them of your problem, obtain authorization and payment and you're on your way. We strongly recommend Extended Service Plans. For most types of RVs, you can obtain a 7 year Service Plan starting at $14 per month. If you do not purchase an extended warranty and need to locate the closest factory authorized repair facility contact Debbie Etman, our Exclusive - National Customer Service Manager. Her contact info is below.
Our dedication to our customers, no matter where from, no matter what Country, what State or what part of the World, is unsurpassed. When you buy from RVDirectSM, you'll be glad you did.
Mrs. Debbie Etman
NATIONAL CUSTOMER SERVICE & SUPPORT
RVDirectSM Group, Inc
(518) 451-0687
DeborahE@RVOne.com
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